Frequently Asked Questions (FAQs) Perfume and Product Information.
This section aims to answer your common queries and make your shopping experience smooth and enjoyable
Q1: What is the shelf life of your perfumes?
A: Time: Generally 2-3 years if stored correctly (away from direct sunlight and extreme heat/cold).
Q2: What is the difference between EDP (Eau de Parfum), EDT (Eau de Toilette)?
A: Concentration oil: Explain that this refers to the concentration of fragrance oil. Parfum is the most concentrated and long-lasting, followed by EDP (Eau de Parfum), and then EDT (Eau de Toilette), which is lighter.
Q3: How long do your perfumes typically last (longevity)?
A: The longevity of our perfumes depends on the concentration of oils used. Generally, our Eau de Parfum (EDP) range lasts 8 to 10 hours, while Eau de Toilette (EDT) lasts approximately 3 to 4 hours. For better results, apply the fragrance to the clothes.
Q4: What if I don’t like the perfume? Can I return it?
A: Yes, you can return. If the perfume is unused and the packaging is undamaged, you may return it under our 3-7 days Return Policy. Please check our dedicated ‘Returns’ page for detailed terms and conditions.
Q5: How can I choose the right fragrance for myself?
A: Our website provides ‘Scent Notes’ for every perfume. If you need assistance, chat or call with our customer support team; we are happy to advise you based on your preferences and the occasion.
Q6: How long does delivery usually take?
A: Typically, we deliver within 3 to 7 business days. Delivery times may vary for metro cities and remote areas.
Q7: Can I cancel my order?
A: Yes, You can cancel your order as long as it has not been shipped yet. Once it is shipped, you will need to follow our Return Policy.
